At Symbios, we are committed to protecting your privacy and ensuring the responsible handling of personal data. This policy outlines how we collect, use, and safeguard personal information, particularly in relation to our services, where we manage mailing lists and prepare newsletters for various organisations and agencies.
Information We Collect
- Client Mailing List Management: Symbios manages mailing lists on behalf of various organisations and agencies. This includes collecting and processing personal contact details provided by these organisations to distribute newsletters, updates, and other communications.
- Data Collected for Newsletter Preparation: To manage these mailing lists, Symbios processes personal data such as names, email addresses, organisation details, and other contact information. This data is exclusively used for the purpose of preparing and distributing newsletters and updates related to the activities of these organisations.
- Data Collected for Meeting and Workshop Registrations: To support the effective management of various meetings and workshops, Symbios processes personal data such as names, email addresses, organisation details, identification details (for example passport details), dietary requirements and other required information. This data is exclusively used for the purpose of facilitating the specific meeting the information is provided for, including ensuring access to facilities, distribution of materials and organising catering.
- Usage Data: We may collect non-personal data, such as IP addresses, browser types, and website usage patterns through the websites we manage for our clients. This helps us optimise website functionality and improve user experience.
Use of Your Information
We use the information we collect to:
- Prepare and distribute newsletters, updates, and communications for our clients.
- Respond to enquiries and provide services in accordance with client needs.
- Support the facilitation of meetings
- Enhance website content and functionality for improved user experience.
Data Handling and Responsibility
Symbios takes the responsible handling of personal data seriously and ensures that all data we manage is handled with care:
- Data Security: We employ security measures to safeguard personal data from unauthorised access, loss, or misuse.
- Data Sharing: Symbios does not share personal data with third parties, except where necessary for service provision or to comply with legal obligations. We work with trusted third-party service providers, ensuring they adhere to privacy and security standards to protect your data.
- Data Retention: We retain personal data only as long as necessary to fulfil the purposes for which it was collected or as required by law.
Your Rights
As a user, you have the right to:
- Access, update, or request the deletion of your personal data.
- Object to certain uses of your personal data.
- Request information on how your data is handled, especially in relation to our clients’ projects.
To exercise these rights, please contact us directly via the email link below.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our data handling practices or legal obligations. Any significant changes will be posted on this page, along with an updated revision date.
Contact Us
If you have any questions or concerns regarding this privacy policy, or wish to exercise your rights regarding your personal data, please contact us at privacy@symbios.space
Effective Date: 9 April 2025